🏥 About Galaxy Hospital
Healing with Heart & Science
Galaxy Life Care Services — Purvanchal’s most trusted multi-super speciality hospital, serving Varanasi and beyond since 23rd March 2010.
NABH
Four Core Pillars of Galaxy Hospital
Clinical Quality
Attracting top-tier specialists to ensure accurate, trusted patient care.
Patient-Centric Culture
Using data-driven feedback and continuous staff training to prioritize the patient experience above all else.
Operational Efficiency
Minimizing wait times and streamlining patient flow between the OPD, diagnostics, and intensive care units.
Regulatory & Ethical Rigor
Maintaining full compliance with safety and environmental laws while balancing financial viability with compassionate, transparent patient support.
Ultimately, Galaxy Hospital succeeds when it creates an environment where both patients and staff feel valued, respected, and confident in the quality of care being provided.
Introduction of Galaxy Hospital
GALAXY LIFE CARE SERVICES, is situated in the holy city of Varanasi, in the Mahmoorganj locality of Sigra. This hospital began its journey on 23rd March 2010 and within no time it made an impact for itself as proved by an average bed occupancy of 70%. The Galaxy Hospital has been established by the joint efforts of Doctors of high repute and caliber and men of social standing in the society.
Around the onset of this century, few of the renowned medical practitioners of Varanasi got together and came up with an idea to create a multi super hospital which would be equipped with ultra modern facilities and will be managed by doctors themselves. There were only a few takers in the beginning but the commitment was so intense that despite a few setbacks and lot of hiccups the dream turned in to a reality.
The leader was so convinced of the success of this project that his positive attitude countered many hurdles that cropped up every now and then. Finally with the unmatched effort of a formidable team, working constantly the present form of Galaxy Hospital emerged, only to be accepted whole heartedly by the society.
This multi super specialty set up with ultra modern facilities and a committed work force was much needed for the city. It is well set to expand to accommodate more high end services so that the patients of Varanasi, Eastern UP, and adjacent MP, Jharkhand & Chhattisgarh need not move to other higher center.
Mission & Vision
Our Mission
Galaxy Hospital will be made a premier integrated health system by providing access to the higher quality health care at an affordable cost to all segments of the society rich or poor.
- To provide super specialty services using State of art of Technology.
- Committed to improve health and satisfaction level of our patients through training and latest treatment technologies.
- To Provide Teaching and Research facility in problematic areas of important specialties.
- We have a shared commitment to do what is right — that is INTEGRITY.
- Compassion with genuine concern for the community and treat them with respect & empathy.
Our Vision
To achieve excellence through Teamwork — we work collaboratively as an integrated team to improve patients care and performance.
- All above are possible only by Teamwork — working collaboratively as an integrated team.
- To help achieve core values of excellence in spite of diversity in people, thought and experience.
- Serve patients of Varanasi, Eastern UP, MP, Jharkhand & Chhattisgarh with world-class care.
- Continuously expand high-end services so patients need not travel to distant centres.
Chairman's Message
— Chairman, Galaxy Life Care Services
CEO's Message
At Galaxy Hospital, our mission is to provide quality, compassionate, and patient-centric healthcare through the fusion of advanced medical technology and a team of highly experienced specialists. We are steadfast in our commitment to delivering safe, ethical, and affordable treatment, ensuring that every patient receives personalized care delivered with dignity and respect.
We remain dedicated to clinical excellence, continuous innovation, and the well-being of our community. It is our vision to serve as the most trusted destination for comprehensive medical care in Varanasi and the surrounding regions, setting a benchmark for service that puts the patient at the heart of everything we do.
— CEO, Galaxy Life Care Services
Hospital Services
At Present this Hospital is a 150-bed unit that includes Cardiac Care Unit, Intensive Care Unit (both Medical & Surgical), High Dependency Unit, Neonatal ICU along with General Ward (Air Cooled), General AC, Semi Private, Private Deluxe and Super Deluxe rooms. This hospital has facilities for Dialysis, Modern Modular Operation Theatre, Labour Room and Day Care Unit.
ISO Certified Hospital — Registration No: ISO 9001:2008
24×7 Emergency
Round the clock emergency services available.
Multi Slice CT
Advanced multi-slice CT scan imaging.
USG & Colour Doppler
Ultrasound and Colour Doppler diagnostics.
Digital & Portable X-ray
Digital X-ray and portable X-ray facilities.
3D Echo, ECG, TMT
Comprehensive cardiac diagnostic services.
EEG & PFT
EEG and Pulmonary Function Testing.
Department of Pathology
Complete pathology and lab testing.
Pharmacy (24×7)
Round the clock pharmacy services.
Physiotherapy
Expert physiotherapy and rehabilitation.
Dietician Services
Personalized diet and nutrition planning.
Ambulance Services
24x7 ambulance on call facility.
On Call Clinician
After-hours on-call clinician available.
C-Arm & Pneumatic Drill
C-Arm imaging and surgical drill equipment.
Ventilator & BiPAP
ICU-grade ventilator and BiPAP machines.
Infusion Pump & Monitors
Infusion pumps and multipara monitors.
Defibrillator & ABG Machine
Emergency cardiac defibrillator and ABG.
Endoscopic Setup
Advanced endoscopy for GI procedures.
Endospine Unit
Specialized endoscopic spine surgery unit.
Registration & Admission
Acknowledge & Greet
Patient is to be acknowledged, greeted, and seated upon arrival.
Registration Form
Give Registration form number 37 to the patient to fill in.
Cash Patient Advance
Collect the Registration form back from cash patient and collect advance payment as per type of accommodation.
Corporate / Mediclaim
Collect Aadhaar Card / ID Card / Referral photocopy from the Corporate or Mediclaim consumer as per MOU clauses.
TPA Approval
Forward documents to Corporate / TPA cell for taking approval from concerned payer for treatment and management.
Security Amount
Take refundable security amount from patient pending payer approval if applicable.
UHID Number
Make the patient aware of his UHID number for all future hospital visits.
3-Minute Process
The registration process is to be completed in 3 minutes.
Patient Awareness
Clearly inform consumer about all processes in the admission process and stay in hospital.
Quick Billing
Billing, cashiering and transaction should not take more than 5 minutes.
Warm Farewell
Reception staff will end communication with a smile as early as possible to the convenience of the patient.
Security Refund
Return Security amount to corporate / TPA patient once the admission is approved.